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Allgemeine Geschäftsbedingungen (Terms of Service)

Last Updated: 22 October 2025

1. Acceptance of Terms

Welcome to Fußalyxa. These Terms of Service ("Terms") govern your use of our services and website located at fussalyxa.com. By accessing our website, scheduling an appointment, or using our foot analysis and orthotic insole consultation services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We reserve the right to refuse service to anyone for any reason at any time. These Terms constitute a legally binding agreement between you and Fußalyxa, operating at Junoring 55, 23562 Lübeck, Germany.

2. Services Description

Fußalyxa provides professional foot analysis and orthotic insole consultation services, including but not limited to:

  • 3D foot scanning and biomechanical analysis
  • Professional assessment of foot conditions and gait patterns
  • Customized orthotic insole recommendations and fittings
  • Follow-up consultations and adjustments
  • Educational guidance on foot health and proper footwear

Our services are intended to provide support and recommendations for foot health and comfort. While we employ professional analysis techniques, our services do not replace medical diagnosis or treatment by licensed physicians. We recommend consulting with your healthcare provider for medical conditions requiring treatment.

Service availability, pricing, and specifications are subject to change without prior notice. Appointments must be scheduled in advance and are subject to availability.

3. User Responsibilities

As a client of Fußalyxa, you agree to:

  • Provide accurate, complete, and current information during registration and consultations
  • Disclose relevant medical history, conditions, and medications that may affect foot health
  • Attend scheduled appointments on time or provide at least 24 hours notice for cancellations
  • Follow care instructions and recommendations provided by our specialists
  • Make timely payment for services rendered according to agreed terms
  • Treat our staff and facilities with respect and courtesy
  • Not misuse or attempt to gain unauthorized access to our systems or data

Late cancellations (less than 24 hours notice) or missed appointments may incur a cancellation fee. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

You acknowledge that achieving optimal results may require multiple sessions and adherence to our recommendations, and that individual results may vary.

4. Intellectual Property

All content, materials, and intellectual property associated with Fußalyxa, including but not limited to our website, logos, trademarks, service marks, analysis methodologies, proprietary software, text, graphics, images, and technology, are owned by or licensed to Fußalyxa and are protected by German and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal purposes only. You may not:

  • Reproduce, distribute, modify, or create derivative works from our content
  • Reverse engineer or attempt to extract source code from our proprietary systems
  • Use our trademarks, branding, or materials without written permission
  • Copy or commercialize our analysis methods or business processes
  • Remove or alter any copyright, trademark, or proprietary notices

Your 3D foot scan data and analysis results remain your personal data, but the methodologies and systems used to generate them are our proprietary property.

5. Limitation of Liability

To the fullest extent permitted by German law, Fußalyxa, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to:

  • Personal injury or discomfort resulting from use of recommended products
  • Loss of data, profits, or business opportunities
  • Service interruptions or technical malfunctions
  • Errors or inaccuracies in content or analysis
  • Third-party actions or products

Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.

We make no warranties or representations regarding the accuracy, completeness, or suitability of our services for any particular purpose. Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

Some jurisdictions do not allow certain liability limitations, so some of the above limitations may not apply to you. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Any disputes, controversies, or claims arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Lübeck, Germany. You irrevocably consent to the jurisdiction and venue of such courts.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

7. Changes to Terms

Fußalyxa reserves the right to modify, amend, or update these Terms of Service at any time at our sole discretion. Changes will be effective immediately upon posting to our website at fussalyxa.com. The "Last Updated" date at the top of this page indicates when the Terms were last revised.

Your continued use of our services following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms periodically to stay informed of any updates. For material changes, we may provide additional notice through email or prominent website notification.

If you do not agree to modified Terms, you must discontinue use of our services. Continued use after changes have been posted signifies your acceptance of the new Terms.

8. Contact

If you have questions, concerns, or comments regarding these Terms of Service, please contact us:

Fußalyxa
Junoring 55
23562 Lübeck, Germany
Phone: +49 451 4567238
Email: support@fussalyxa.com

We are committed to addressing your inquiries promptly and professionally. For appointment scheduling, service inquiries, or general questions, please contact us during regular business hours.